Accounts & Services
Savings • Checking • Loans • VISA • Online Banking • E-Statements • Draft View • ATM Cards • Debit Cards
Service Centers • Dial • Routing & Transit • Schedule of Fees
SAVINGS
A MSCU Share account is a convenient way to save because the funds in this account may be withdrawn at any time without penalty. To start your savings account, a deposit of only $5.00 is required.
CERTIFICATE OF DEPOSIT
A risk-free way to earn highly competitive returns. CD terms range from 30 days to 4 years.
IRA ACCOUNT
Our Individual Retirement Account is an excellent way to save for retirement. Taxes on the account earnings are deferred until the account is drawn on, usually when you are in a lower tax bracket. Your annual contribution to this account may be tax deductible. Contact your tax advisor to see if you qualify for this deduction. Roth IRA, Roth Conversions, and Educational IRA's are also available. Please call for an appointment to open or close an IRA.
CLUB ACCOUNTS
Our Christmas and Vacation Club accounts provide an ideal way to save for any annual expense. Your regular contribution and our competitive dividends mean your money will grow quickly.
***IMPORTANT NOTICE ABOUT YOUR SAVINGS ACCOUNTS***
We would like to provide a little more information on the Regulation D limitations in regards to SAVINGS accounts.
Reg. D is something the credit union must comply with. On a savings account, your automatic deposits do not count, only your automatic withdrawals. You are allowed 6 unsigned withdrawals per month. These include online banking transfers, Dial (Audio Response Unit) transfers, phone transfers, automatic bill payments, automatic account debits from a third party, reoccurring payments such as mortgage and a system overdraft transfers to cover checks in your checking account.
Once the 6 per calendar month are met, the savings transaction will be rejected and the standard NSF fee will apply.
Withdrawals at a teller window or through an ATM machine do not count.
A savings account is considered a non-transactional account.
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CHECKING
PREMIER CHECKING
Premier Checking is the first share draft account to earn interest.
- Minimum balance of $5,000 is required
- No monthly maintenance fee
- Check orders are free (one box per order)
- Interest will be posted monthly
- $8.00 monthly fee if minimum balance is not maintained
SHARE DRAFT CHECKING
Possibly our most popular program, our virtually fee-free checking account is one of the best. Compare ours with other programs and decide for yourself.
- No minimum balance. Members can maintain any balance they wish without penalty or charge.
- Overdraft line of credit. Protect yourself from non sufficient fund checks. Subject to approval.
- Convenient. Our carbonless copy design gives you an automatic record of your checks. An easy-to-reconcile monthly statement makes keeping track of your accounts a breeze.
- No per check fees.
- Low monthly maintenance fee of $3.00 (waived if MSCU VISA Card holder).
- Senior Citizens qualify for free check orders and the monthly maintenance fee is waived.
Metro Shores uses Telecheck for checking account opening approvals.
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LOANS
The Credit Union makes its funds available to credit worthy members through thoughtful consideration of each application. Approval takes into consideration the individual's credit experience, length of employment, the purpose of the loan, and the ability to repay. We offer many competitive and convenient programs.
- New and Used Auto Loans
- Home Improvement Loans
- Boat and RV Loans
- Motorcycle and Power Sport Vehicle Loans
- Vacation Loans
- Home Equity Loans - Closed End & Line of Credit (variable)
- Signature Loans
- Share Secured Loans
- 1st Mortgage Program
There are no fees for applying for a loan at your credit union! Our friendly, professional loan officers will process your loan application quickly and efficiently. We can often let you know the result of your application the very same day you apply. There are never any pre-payment penalties, so you can pay off your loan when you see fit.
View Our Current Rates OR Apply for a Loan Online!
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VISA
ACCEPTED WORLDWIDE!
Our VISA card is accepted worldwide at thousands of locations as a means of purchase. Why pay high rates of interest for other cards? Our VISA rate is much lower than those offered by national card issuers, and has these great features:
- A low 8.88% fixed rate of interest on the Visa Preferred Platinum.
- A low 11.88% fixed rate of interest on the Visa Classic. Many others charge as much as 18% to 21%.
- 25 day grace period. Take up to 25 days after billing to pay your full balance before incurring any interest on purchases.
- No annual fee. Many others have annual fees as much as $60.00.
- Cash Advances. Get cash at any financial institution displaying the VISA logo.
- 24 hour access through an ATM.
- Payments can be made at the credit union.
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ONLINE BANKING
CU@HOME can be accessed 24 hours a day, 7 days a week!
Use Online Banking for the following services when you cannot make it into Metro Shores, or find it more convenient to bank from home:
- Transfers
- Withdrawals
- Account History
- Account Balances
- Loan Applications
- Stop Payment on Checks
- Create Scheduled Transfers
- View Messages from Metro Shores Credit Union
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ONLINE BANKING SECURITY CU@HOME
Metro Shores Credit Union takes your online security seriously. Therefore, we are adding an extra level of security, called Multi-Factor Authentication (MFA), to our online banking (CU@HOME) site starting February 21, 2007.
WHAT IS MFA?
MFA (Multi-Factor Authentication) is a new security feature that provides an extra layer of security that works 24/7 to protect your CU@HOME account, even when you are not banking online. MFA helps you guard against fraudulent online activities like Phishing scams (malicious requests for your personal information) and identity theft.
HOW DOES MFA WORK?
Once you enroll into MFA, the new security system recognizes your computer. If questionable logon attempts are detected, the system will require additional identity verification before allowing access to your CU@HOME account.
During registration, members select a personalized image from an image pool that will be added to CU@HOME. This image becomes a "shared secret" between the member and the credit union that is displayed on CU@HOME before the member logs in. A fraudulent web site would not display the pre-selected image.
In addition to this security feature, a set of secret questions will be asked for the member's to answer. This will allow the member to view their account on another computer, besides their own. Logging into the account on another computer will put up a red flag that this may not be the correct person logging in. The security question will be given and if answered correctly, the member will gain access to their account.
If you have anymore questions or concerns, please feel free to contact the credit union or view the links below for more information:
Quick Reference Guide (PDF)
Frequently Asked Questions (PDF) |
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E-STATEMENTS
E-Statements. The convenience is at your finger tips! Log into Online Banking to sign up today!
- Is there a charge for E-Statements?
No. E-Statements are free to all of our members.
- What if I don't like E-Statements after signing up, can I receive a regular statement instead?
We know you'll love the convenience of E-Statements, but if you would like to receive a paper statement instead, all you have to do is notify the credit union before your next statement is due to be mailed. (If you make a request for a paper statement after receiving your E-Statement, you will have to wait for the next statement cycle)
- How long will it take before I receive my E-Statement?
Don't wait for snail mail anymore! With E-Statements your statement will be available at the beginning of each month.
- I'm worried I won't receive the credit union's newsletter if i sign up for E-Statements.
Don't worry! A copy of the current newsletter is always available online to view or print, or will be available in the lobby's of our four credit union locations.
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DRAFT VIEW
This useful feature allows you to view and print your cancelled checks right online! You will be charged a fee of $3.00 per billable copy. This saves you $2.00 for going online, rather than in the credit union! Each image request will automatically include both front and back. There is no need to select the front/back option box.
By setting up your MICR information to use the check imaging product, you will be charged $3.00 per image you request to view. Please set up your MICR information and choose the account you would like the fee to be deducted.
By accepting this agreement, you consent and agree that Metro Shores Credit Union may provide copies of your cleared drafts to you electronically.
In order to access draft images via Draft View, you must have:
- Online Banking access
- Adobe Acrobat Reader Version 5.0 or higher
- Access to your draft images via Draft View for up to 90 days
To save a copy of your draft image on your personal computer:
- Open the image in Online Banking.
- Click on the "Save a Copy" option or the icon that resembles a diskette in the upper left corner of your screen.
- Select the location that you would like to save it in for access at a future date.
- Click "Save."
To request a paper copy of a draft image, simply write, call, or email us. Visit our Contact page for contact information.
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ATM CARDS
Get an ATM card at no charge to you! A small fee will apply to replace an existing ATM card.
Look for the logos listed below on Automated Teller Machines throughout the nation conveniently located in financial institutions, grocery stores, malls and shopping centers. A MSCU ATM card gives you access to your money 24 hours a day, everyday!
To locate an ATM near you, please click here.
***IMPORTANT NOTICE***
Effective April 7, 2006, the fees that are charged for transactions made outside the United States, where the cardholder’s country code differs from the merchant’s country code, are changing. On the effective date, agreements governing ATM, debit and credit cards bearing the MasterCard®, Maestro® or Cirrus® logo and agreements governing transaction that are processed through the MasterCard® Global Clearing Management System or the MasterCard® Debt Switch are amended to include the following provisions.
Purchases, cash advances and cash withdrawals made in foreign currencies will be debited from your account in U.S. dollars. The exchange rate used to convert foreign currency transactions to U.S. dollars is either a government-mandated exchange rate or a wholesale exchange rate and is selected by MasterCard. The rate MasterCard uses for a particular transaction is the rate MasterCard selects for the applicable currency on the day the transaction is processed. This rate may differ from the rate applicable on the date the transaction occurred or was posted to your account.
A fee of up to 1% will be charged on all transactions completed outside of the United States where the cardholder’s country code differs from the merchant’s country code. In addition, a fee of up to 1% will be charged on all transactions completed in a foreign currency. All fees are calculated based on the transaction amount after it is converted to U.S. dollars. These fees are charged except where excluded.This Amendment replaces existing provisions in agreement concerning transactions made in foreign countries or in foreign currencies and supplements agreements that do not currently contain such provisions. Please feel free to contact the credit union with any questions you may have concerning this change.
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DEBIT CARDS
Metro Shores is proud of the MasterMoney Debit Card Program. If you have a checking account with the credit union you can apply for a debit card. The new cards carry the MasterCard logo and can be used to make purchases from your checking account anywhere MasterCard is accepted. No more check writing when you're out and about. You can also use your card to do transactions at ATM machines. Debit cards do require approval so please request your application today.
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SERVICE CENTERS
Our members can take advantage of the many Credit Union Family Service Centers. You can use the Service Centers to conduct most of your credit union business. Click here to find the Service Center closest to you!
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With a touch-tone telephone and a personal identification password, your credit union accounts are never more than a phone call away with DIAL. It's a convenient and easy way to handle your finances while at home, work or while traveling. DIAL provides you with computerized access to your accounts 24 hours a day and 7 days a week. It is the ultimate in convenience and it is entirely safe.
To make it even better, DIAL is a service provided at NO COST to credit union members. DIAL is safe and it's confidential for these reasons:
- Only you have access to your password/PIN;
- Transactions can be made only between your own accounts;
- Transfers cannot be made to someone else's account.
WHAT CAN DIAL DO?
DIAL acts as your personal telephone teller. DIAL is easy to use because its menu driven ... you are instructed step-by-step what to do. To see the many types of inquiries and transactions that are possible with DIAL, refer to your Service Card. These codes will be used to make your selections through your touch tone phone.
SOME HELPFUL HINTS
- When entering dollar amounts for transfers and withdrawals, enter the dollars and cents without a decimal. For example, $150.00 would be entered as 15000.
- Your PASSWORD is also referred to as your PIN.
EASY STEP BY STEP INSTRUCTIONS
From a touch tone phone, call (734) 676-8546. When the system prompts, enter your Base Member Number, (1, 2, 3, 4 or 5 digits) and four digit Personal Identification Number as instructed.Example: Base 99999#
Pin 1111#You will then enter the MAIN MENU. The MAIN MENU consists of five options:
- Transactions
- from Checking Account
- From Share Account
Inquiries
- Balance on all accounts Checking Accounts, Share Accounts, Loan Accounts
- IRA Accounts
Caller can customize their PIN Number General Information General Information
- Office hours/locations
- INT/DIV Rates
Next Member number
Allows caller to enter new Mem. # and PIN
The system will ask for your Share or Loan I.D. Enter the three digit I.D. for your account. Refer to your statement for the correct three digit I.D.
Do not enter decimals for dollar amounts. Example: $10.00 is 1000.
Questions? Please ask any Metro Shores CU employee for assistance as you familiarize yourself with D I A L. We are here to help.
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Metro Shores Credit Union Routing and Transit Number: 272485495
Schedule of Fees
Please note: Effective February 22, 2010 our credit union procedure has changed. We are no longer able to mail transaction receipts to members not present.
| ACH RETURNS (NSF, STOP PAYMENTS, ACCOUNT CLOSED) PER ITEM |
$30.00 |
| ACH NOTIFICATION OF CHANGE (CHANGE OR CORRECT ACCOUNT #) |
$25.00 |
| SHARE DRAFT FEES - NON SUFFICIENT FUNDS |
$30.00 |
| NON SUFFICIENT FUNDS TRANSFER |
$5.00 |
| REPROCESSING FEE |
$25.00 |
| COURTESY PAY OVERDRAFT |
$30.00 |
MONTHLY MAINTENANCE FEE (CHECKING)
(FEE WAIVED IF THE ACCOUNT HOLDER HAS AN OPEN LOAN OR A VISA, UNDER THE SAME ACCOUNT, WITH
METRO SHORES CREDIT UNION) |
$3.00 |
| MONTHLY MAINTENANCE FEE (PREMIER CHECKING IF MINIMUM BALANCE IS NOT MAINTAINED) |
$8.00 |
| MANUAL CHECK/ACH CLEARING FEE |
$30.00 |
| STOP PAYMENT FEE (PER ITEM) |
$30.00 |
| SHARE DRAFT COPY MAIL OR FAX |
$5.00 |
| SHARE DRAFT COPY ONLINE |
$3.00 |
| PHONE TRANSFER |
$1.00 |
| STATEMENT COPY (PER PAGE) |
$1.00 |
| RECONCILE SHARE DRAFT ACCOUNT (PER HOUR) |
$10.00 |
| NON SUFFICIENT FUNDS CHECK PRESENTED |
$30.00 |
| BUSINESS CHECKING ACCOUNT MONTHLY MAINTENANCE (FEE WAIVED ON ACCOUNTS WITH A MAINTAINED BALANCE OF $2000.00 OR MORE.) |
$8.00 |
| CHECKING CARD PREP FEE (IF CLOSED IN 30 DAYS) |
$15.00 |
| ATM/ DEBIT CARD FEES - NON SUFFICIENT FUNDS |
$30.00 |
| ATM/ DEBIT CARD FEES - NON SUFFICIENT FUNDS TRANSFER |
$5.00 |
| ATM/ DEBIT CARD FEES - REPLACEMENT CARD |
$5.00 |
| ATM/ DEBIT CARD FEES - COPY OF PIN |
$3.00 |
| PRINTOUT OF ACCOUNT HISTORY (PER PAGE) |
$1.00 |
| RETURNED MAIL FEE (PER PIECE) |
$5.00 |
| RESEARCH FEE |
$5.00 |
LOAN LATE FEE (AFTER 10 DAY GRACE PERIOD)
*APPLIES TO LOANS OPENED BEFORE MARCH 1, 2009* |
$15.00 |
LOAN LATE FEE (AFTER 10 DAY GRACE PERIOD)
*APPLIES TO LOANS OPENED AFTER MARCH 1, 2009* |
$25.00 |
| VISA CARD LATE FEE |
$25.00 |
| VISA OVER-THE-LIMIT FEE |
$20.00 |
| VISA CARD RETURNED CHECK FEE |
$30.00 |
| REPLACEMENT VISA CARD |
$5.00 |
| VISA CARD UNAUTHORIZED USE |
$50.00 |
| IRA (ANNUAL MAINTENANCE FEE) |
$6.00 |
| IRA PREMATURE CLOSURE |
$25.00 |
| WIRE TRANSFER (OUTGOING) |
$20.00 |
| WIRE TRANSFER (INCOMING) |
$15.00 |
| FOREIGN WIRE TRANSFER (OUTGOING) |
$35.00 |
| CU VISA TRAVEL MONEY CARD |
$1.50 PER $100.00 |
| CU VISA TRAVEL MONEY CARD (RELOADS LIMIT OF 3 TIMES PER CARD) |
$2.00 |
| VISA GIFT CARDS ($25.00-$500.00) |
$5.95 |
| MONEY ORDER (MAXIMUM DOLLAR AMOUNT $1000.00) |
$2.00 |
| CREDIT UNION CASHIER'S CHECK |
$2.50 |
|
DORMANT ACCOUNT FEE (2 YEARS OR LONGER/HELD BY MEMBER 18 OR OLDER)
ANNUALLY (ON BALANCES LESS THAN $200.00) |
$20.00 |
| GARNISHMENT/LEVY FEE |
$30.00 |
| CHECK CASHING FEE (PER CHECK) |
$5.00 |
| SAVINGS ACCOUNT QUARTERLY MAINTENANCE FEE (IF MINIMUM BALANCE IS NOT MAINTAINED) |
$5.00 |
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ANNUAL DEBIT CARD FEE |
$0 |
Effective April 1, 2010
Copyright © 2004 Metro Shores Credit Union. All rights reserved.
 
Metro Shores Credit Union
2360 West Jefferson
Trenton, Michigan
48183
(734) 676-8666
Fax: (734) 676-5759
info@metroshores.org
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